Frequently Asked Questions (FAQs)
About Vedas Homes
Who makes Vedas Homes products?
We do. Vedas Homes is the retail brand of Vedas Exports Pvt. Ltd., a home décor manufacturer since 2017. Our pieces are handcrafted in our own factory in Jodhpur, Rajasthan, and come to you factory-direct, without traders or middlemen.
What makes Vedas Homes different?
We design and make our products ourselves. That means hand-finished detail, consistent quality and fair factory-direct prices. We also supply to Home Centre, Royaloak, HomeTown and Shoppers Stop, so you get the same quality that leading retailers trust.
Do you have physical stores?
Yes. You can visit us at:
- Vedas Homes Ranchi: Ground Floor, Srilok Complex, Hazaribagh Road, New Barhi Toli, Ranchi, Jharkhand 834001
- Vedas Homes Jamshedpur: Ground Floor, Virdi Niwas, M Road, Bistupur, Jamshedpur, Jharkhand 831001
Products
What products do you make?
Wall decor (metal wall art, wooden wall art, mirrors, wall plates), clocks, lighting, table décor and showpieces, candle holders, wall hooks, and our Swadeshi collection of traditional motifs.
What materials do you use?
Most of our range is made from metal and MDF, using rust-free materials and lead-free paints. We also offer selected pieces in wood, brass, ceramic and resin. Each product page lists the exact material and size.
Can I customize a product?
Yes, for bulk and corporate orders we can customise design, size, colour and branding. For single pieces, message us on WhatsApp and we'll tell you what's possible.
Are your products suitable for gifting?
Yes. We have gifts for housewarmings, weddings, anniversaries, festivals, pooja and office occasions, which you can browse by budget, occasion or recipient.
Orders and payment
What payment methods do you accept?
UPI, credit and debit cards, net banking and wallets. Cash on Delivery available.
Is there a discount on my first order?
Yes. Use code NEW10 for an extra 10% off your first order.
Can I cancel my order?
You can cancel before the order is dispatched by contacting us on WhatsApp or email.
Will I get a GST invoice?
Yes, every order comes with a GST invoice. Business buyers can add their GSTIN at checkout.
Shipping and delivery
Do you deliver across India?
Yes, we deliver to most pin codes across India. You can check delivery to your pin code on the product page.
How long does delivery take?
Orders are dispatched within 2-3 days and usually delivered within 7–10 working days, depending on your location.
What are the shipping charges?
Charges are always shown before you pay.
How do I track my order?
You'll get a tracking link by SMS, email or WhatsApp once your order ships.
Returns, damage and care
What if my product arrives damaged?
Please record an unboxing video and message us within 48 hours of delivery on WhatsApp at +91-89860 33333, with photos. We'll arrange a replacement or refund.
What is your return and exchange policy?
Returns accepted within 2 days for unused products in original packaging. Refunds are processed within 7 days. See our full Return & Refund Policy.
How do I hang wall decor?
Most wall pieces come with hooks or mounting fixtures at the back. For large pieces, we recommend two anchor points.
How do I care for my decor?
Dust with a soft, dry cloth. Avoid water, harsh cleaners and direct moisture, especially on metal and MDF pieces.
Bulk, corporate and franchise
Do you take bulk and corporate gifting orders?
Yes. We manufacture in our own factory, so we can handle volume and customization. Share your requirement on our "Bulk Order" page, or call or WhatsApp +91-89860 33333.
Can I open a Vedas Homes franchise?
Yes. We're opening 10 more Vedas Homes stores over the next two years and welcome franchise partners. Visit our [Franchise] page or email [email protected].
How can I contact you?
Call or WhatsApp +91-89860 33333, or email [email protected].
